How Do I know If an item Eligible For Return?

Our products are not eligible for Return/Exchange

What Should I do Recieve a Damaged Defective, Or Incorrect Product?

If you receive a damaged, defective, or wrong item, please contact us within 24 hours of receiving your order. Ensure you include unboxing video and pictures of the product along with the original packaging. Email us at uknowperfume@gmail.com Or  Call Us On Customer Care Number +91 02613658356 and we will resolve the issue Promptly!  

Is an Unboxing Video Required To Make a Claim?

Yes, an unboxing video showing the product in its original packaging is mandatory for any claims related to missing items, leakage, breakage, or incorrect products!